FAQ
Most Popular Questions
How can you help me?
We can help you with any type of assignment: writing from scratch, editing, proofreading, or rewriting. We can expertly manage everything: study-related assignments, marketing materials, business plans, or even personal texts. We do research for any field and any level of study.
What kind of paper can you write?
Literally any kind! Our writers have vast experience in various fields and are able to deal with any assignment type: essays, research papers, case studies, reviews, CVs, personal statements, annotated bibliographies, critical writing, theses, and more.
I have a special task. Can you do it?
If you don’t see the task you need on our list of services, contact our support team via chat, phone, or email. We will find a solution for you, even if you need to develop a business plan or presentation or have an online test.
Is it safe to use your service?
We value your privacy and use the latest encryption technologies, including Amazon and Cisco solutions, to protect your personal information. The HelpfulPapers.com website is scanned daily by TrustedSite®. We never share your details with third parties, and even your writer will not have access to your personal information. For more details, please see our Privacy Policy page.
How can I pay?
We accept VISA, Mastercard, all major credit/debit cards, AliPay, and Wire or Local Bank Transfer.
Should I pay in advance?
Yes, since we need to secure proper compensation for your writer. However, before paying, you can always place a free enquiry to make sure we have a writer ready for your task. In case you’re not satisfied with the final result, we also guarantee a full refund.
Can I get anything for free?
You’ll get a bibliography, outline, and title page absolutely free. Moreover, all your instructions and guidelines will be followed to the dot, including any requested citation styles. Finally, you'll get originality and AI reports at no additional cost.
What are the benefits of 1st Class and Superior Service Plans?
If you choose our 1st Class or Superior Service Plan, your task will be marked as top priority and assigned to the top-5 or top-10 writer with the highest success score. Another benefit is VIP support, including a personal account manager, SMS order tracking, and an official quality report proving that your order has been carefully checked and meets your instructions.
Our Experts
Who is my expert?
All our writers are academic experts with Master's or PhD degrees in various areas of study and 5+ years of experience in writing and research. We employ strict selection processes, which allows us to hire only the best candidates. Only 2 out of every 100 applicants are invited to join our team.
How can I be sure that my expert is qualified in my area of study and understands my instructions?
Our custom AI algorithm ensures the most accurate selection of a writer for your task. You can always message your writer directly to confirm they understand your requirements and instructions. Additionally, you have the option to receive a draft before completion, so you can be 100% confident that the final result meets your expectations.
Can I actually speak to my expert?
Yes, you can communicate with your writer at any time through your order page. Just use the messaging feature there to send them a message. Keep in mind it may take some time to get a reply, as writers do not work 24/7. If you need an answer quickly, contact our support team via the order page, email, chat, or phone.
Can I choose an expert for my paper?
Sure. If you liked an expert you’ve worked with before (your preferred writer) or want one of our top-performing professionals to handle your order, you can choose either option before checkout.
Can I request your top expert for my paper?
Yes. To order a paper from our top writer, select either the Superior Service Plan (top 10 writer) or the 1st Class Service Plan (top 5 writer). In addition, you’ll get VIP support and an official quality report certifying that the final writing meets the highest quality standards.
Prices & Discounts
How can I find out the final price for my order?
You can get a price quote by contacting our support team or starting the order placement process. Remember that there are a few factors affecting the total price: word count, deadline, level, and type of assignment. You can also order extras for an additional fee, such as a 1-page draft, digital copies of all sources used, an official plagiarism report, and so on.
Do you have a discount for me?
Sure! If you are new here, use our NEW15 discount code to get 15% off your first order. Throughout the year, we give special seasonal discounts. The price cut can range from 10% up to 30%.
Order Placement
How do I place my order?
Fill out the order form (this will take less than 5 minutes). Choose the options you need, provide detailed instructions, add any desired extras, and proceed to secure checkout. That’s all!
What should I tell you to get my paper done?
The more details you provide, the more precise your writer will be in following your instructions. Around 70% of any order’s success depends on how clear and accurate your instructions are.
How can I send you all my instructions?
Choose any convenient way! You can attach instructions during order placement, or you can send them to us via message, email, phone, or chat.
How do you select a writer to work on my order?
We’ve implemented an AI algorithm that allows for the most accurate selection of writers for every order. If you want a specific writer to work on your order, you can indicate this choice on step 2 of the order placement (by entering their writer ID), or you can request one of our top 10 or even top 5 writers to write your paper (by choosing the appropriate Service Plan).
Order Management
How can I track my order status?
If you paid for Superior or 1st Class service, you will receive SMS updates on your order. Otherwise, you can request a 1-page draft to make sure your writer is on the right track or simply communicate with your writer or support team on the order.
Can I change details after order placement?
We ask our clients to send us all instructions immediately after order placement and to inform us if they plan to send any details later. Any instructional changes after your writer has already started working may call for extra payment. In all cases, keep us updated, and we will find a solution for you.
What should I do if I don’t like the draft?
If you notice any issues with your draft or see that it doesn’t meet your requirements, notify us via chat, message, email, or phone. Let us know what needs to be changed, and we will review your request and your draft to ensure you receive a high-quality paper.
How will I get my final paper?
We will send you an email notification once your order is complete. You can download your paper by following the link in our email or directly from your order profile. If you have any difficulties or need to change file formats, contact our support team.
When will I receive my paper?
You set your own deadline when you place your order. More than 97% of our orders are completed by the deadline or earlier.
My order is due! What should I do?
First of all, contact us right away by chat, phone, or email, or send us a message through your order profile. Sometimes your writer needs to add some final touches to polish the paper; if you can allow them to finish, we will try to compensate for any delay after the order is complete. However, if the deadline has passed and you do not need the paper anymore, you will receive a 100% refund.
How can I request changes to my paper?
If you’re not satisfied with the final paper or there is something that should be improved, provide us with detailed feedback so we can resolve the issue. You may request an unlimited number of revisions within 14 days of order completion. Superior and 1st Class services have extended revision deadlines of 45 and 90 days, respectively. During this period, the writer will correct any mistakes that fall within the scope of the initial instructions. If additional work is needed, we may ask you to pay extra to complete your revisions.
I need to use specific sources and follow a certain citation style. Can you do this?
Sure! If you have a specific list or any particular requirements for sources, just let us know. Based on your instructions, the writer will either use your list of sources or find the best-suited materials to write the paper. In addition, you can order digital copies of the sources used to prepare for class or to check the paper on your own. As for citation style, our writers are skilled in any academic style (MLA, APA, Harvard, Chicago, OSCOLA, AMA, and so on). If you need us to follow a specific citation style, just upload your guidelines, and we will stick to them.
Guarantees
Can I be sure my data is secure?
We use the latest encryption technologies to transmit and store your data. We’ll never disclose or share your personal information, your order details, or your finished paper with any third party. We use Amazon, Cisco, TrustedSite®, and other solutions to ensure our website security.
I was asked to send you my login details. Is it okay?
Sometimes, we may ask you to give your writer login details from your university student portal to check instructions, materials, or details that cannot be copied or re-sent. In this case, we strongly advise you to share them only with your preferred writer and change your password after order completion.
How can I be sure you will follow my instructions?
Our mission is to provide you with a high-quality paper. If you want to control the whole process, you can request a draft before order completion and communicate with your writer during the writing process.
Are your papers original?
All of our papers are original and written from scratch based on your instructions. We check them using custom-tailored software, do not store them with any third parties, and do not submit them to any database. To prove your paper’s originality, we provide plagiarism and AI reports for free.
Will anyone know I’ve used your service? Do you guarantee confidentiality?
We do not disclose or transfer personal information, nor completed papers, to any third parties. For more information, check out our Privacy Policy.
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